Dereje Dinsa Negeri, and Gada Gizachew Wakjira. “The Significance of Electronic Banking Service Delivery Practice That Affect the Sustainability of Customer Expectations: The Case of CBE Negele & Liban Town”. Partners Universal International Innovation Journal, vol. 1, no. 1, Feb. 2023, pp. 75-87, doi:10.5281/zenodo.7662414.